Return Policy
Returns must be initiated within 14 days of carrier-confirmed delivery.
Eligibility Requirements
To qualify for return:
- The item must be unused
- Must be in original packaging
- Must include all components
- Subject to inspection upon receipt
Non-Eligible Returns
Returns will not be accepted for:
- Used units
- Modified equipment
- Damage caused by misuse
- Environmental neglect
Process
- Contact support to initiate a return request
- Receive return authorization
- Ship the item back as per the provided instructions
Return shipping costs are the customer's responsibility unless the product is confirmed defective.